Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, mailing address, and phone number.

• Order Information: Details about the treats you purchase, delivery instructions, and transaction history.

• Payment Details: Payment information is processed through secure third-party providers (like Shopify or Square). We do not store your full credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including delivery and pickup coordination.

• Communicate with you about your orders or inquiries.

• Send marketing communications or updates about new seasonal flavors (if you have opted in).

• Improve our website, products, and customer service.

• Comply with legal obligations or protect our business rights.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who help us run our business, such as payment processors, website hosting services, and delivery platforms.

• Legal Requirements: If required by law, we may disclose information to comply with legal processes or government requests.

4. Your Choices and Rights

• Marketing Prefences: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in the email.

• Access and Updates: You may contact us to request access to, correct, or delete the personal information we hold about you.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.